 | How do I check an existing trouble ticket? |  |
 | You can check the status of existing tickets by logging in to our system from the support homepage using the password that was sent to your e-mail.
NOTE: If you do not have your password or forgo |
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| Can't Open FTP Files in IE7 | |
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Open FTP Site in Windows Explorer
I can’t access my FTP site in IE7
When you try to login in to your FTP site via IE7 you will get the following message:
FTP root at companyname.xportal.com
To view the files:
1. Go to the upper right han |
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| Do I need to register in order to create a help ticket? |  |
| No, you do not need to register in order to create a help ticket.
Simply click on the ticket icon to submit a trouble ticket. |
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| My web site is down and I can't get my emails. HELP! | |
| There are many reasons why your Web site could be down. However, most of the time, it is simply due to a domain non-renewal. Check to make sure your domain has not expired. An expired domain will cause your Web site to go down along with your e-mail. |
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| How do I renew my domain? | |
| In order to renew your domain, you must first transfer it over to your ownership as BusinessOnLine is no longer conducting domain name services. Please read our knowledgebase article on |
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| Glossary of Technical Terms | |
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A | B | C | D | E | F | G | H | |
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