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 What comes with my email package?
Solution

The following is a list of some of the features that come with BusinessOL e-mail service packages. You can also learn more by downloading our Email Accounts Description.

Anti-Virus Protection

Viruses spread through e-mail can cause billions of dollars in lost data and productivity. BusinessOL.com has partnered with Sophos to provide up-to-date virus protection for our users. Virus protection is a standard feature for all our Business Mail customers and is available on an optional per mailbox basis for all other services offerings.


Spam Protection

Hate Spam? So do we. Approximately $9 billion in productivity will be lost to spam this year in the U.S. alone according to Ferris Research. To help you filter out any spam that comes to your inbox, we offer two levels of protection. SpamShield Lite and SpamShield Pro. SpamShield Lite automatically blocks e-mail from senders who send bulk mail that is harmful to our system. SpamShield Pro includes all the benefits of SpamShield Lite in addition to personalized options that keep even more spam out of your inbox. SpamShield Pro works with our POP and IMAP services allowing you to see your spam folder without having to log in to your Web Mail.


Full Backups

BusinessOL.com performs full backups with redundant storage for all hosted mailboxes.


Firewall and Security

Redundant firewalls screen all network traffic. We employ regular monitoring of network ports and firewalls, system access restriction, 24x7 surveillance and security best practices.


Secure Data Center

Your BusinessOL.com service is hosted within a carrier-class data center on an OC-48 backbone, supported 24x7 with highly trained staff and physical protection including redundant HVAC air filtration, water-free fire suppression, UPS power protection and diesel generator backups.


Storage

All mailboxes come with ample storage to start and are easily upgradeable on a per mailbox basis.


Technical Support

We have several technical support packages tailored to your needs. All of our e-mail solutions include support during setup and e-mail support during the first 30 days. Our Business Mail and Outsource Solutions include e-mail support and phone support during normal business hours.


Enterprise-Class Hardware

Carrier-Class Hardware is in a league of its own. We have an infrastructure that a company is not going to recreate in their enterprise.


Web Mail

All of our mailboxes come with Web access from virtually any computer connected to the Internet. Our robust Web Mail features include e-mail notification, folders and sub folders, address book, e-mail forwarding, HTML e-mail capability, account status reminder, message search, aliases and reply addresses.


Shared Address Book

BusinessOL.com allows you to create a shared address book so you can easily share contact information among users of your e-mail service. The shared address book can be accessed by any program that supports LDAP directory services including most e-mail appliactions. This is a great feature for business or groups to ensure everyone has updated contact information.


IMAP, POP and SMTP

Use your favorite e-mail program with our POP and IMAP services. POP is great for users on a single computer; all your messages are downloaded to your e-mail program's inbox. IMAP gives incredible flexibility for those who use more than one computer and want to have the latest copy of their e-mail wherever they are. With IMAP, all e-mail is backed up on our servers. Our SMTP services give you access to send e-mail from e-mail software without having to worry about using the network approved SMTP server.


Domains Supported

Most of our soultions allow you to manage e-mail for single domain (www.mydomain.com). If you need to manage multiple domains our outsource / private label solution allows you to provide e-mail services for as many domains as needed.



Article Details
Article ID: 20
Created On: 02 May 2006 12:49 PM

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